Privacy policy

Last updated: August 4, 2026

Capricornus Living operates capricornusliving.com and related shopping services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, make a purchase, create an account, subscribe to communications, or contact us. Our store is powered by Shopify, which helps us provide the Services.

Information We Collect

Depending on how you interact with us, we may collect:

  • Contact and delivery information: name, email address, telephone number, billing address, and shipping address;
  • Order and transaction information: products viewed or purchased, cart activity, returns, exchanges, discounts, order history, and payment confirmation details;
  • Payment information: payment details processed by Shopify and authorized payment providers. We do not ordinarily receive or store complete payment-card numbers;
  • Account information: login credentials, preferences, saved details, and account activity;
  • Communications: messages, support requests, reviews, survey responses, and other information you choose to provide;
  • Device and usage information: IP address, browser and device details, cookie identifiers, pages viewed, referral source, interactions, and approximate location derived from technical data.

How We Collect Information

We collect information directly from you, automatically through cookies and similar technologies, and from service providers or partners that support our store, including Shopify, payment processors, shipping carriers, analytics providers, and advertising platforms.

How We Use Information

We use personal information to:

  • Provide products and Services, process payments, fulfill orders, arrange delivery, and manage returns or refunds;
  • Operate accounts, remember preferences, and provide customer support;
  • Send transactional messages and, with appropriate permission, marketing communications;
  • Personalize and improve our website, products, merchandising, and advertising;
  • Detect fraud, protect accounts, secure the Services, and prevent misuse;
  • Comply with legal obligations, resolve disputes, and enforce our terms and policies.

Cookies and Similar Technologies

We and our service providers use cookies, pixels, local storage, and similar technologies to keep the website functioning, remember choices, understand site performance, prevent fraud, and measure or personalize marketing. Browser settings can be used to block or delete cookies, but some site functions may then be unavailable.

How We Disclose Information

We may disclose personal information when reasonably necessary to:

  • Shopify and service providers that host our store or provide payment processing, analytics, customer support, cloud services, order fulfillment, delivery, fraud prevention, or marketing;
  • Shipping carriers and logistics partners so they can deliver and support your order;
  • Business and advertising partners, subject to applicable consent and opt-out requirements;
  • Professional advisers, regulators, courts, law enforcement, or other parties when required by law or reasonably necessary to protect rights and safety;
  • A successor or relevant participant in a merger, financing, restructuring, sale, or similar business transaction.

We do not sell personal information for money. Certain advertising or analytics disclosures may nevertheless be treated as a “sale,” “sharing,” or targeted advertising under some privacy laws. Where applicable, you may request an opt-out by contacting us.

Shopify

Shopify hosts the store and processes information about access to and use of the Services. Information submitted through the store may be shared with Shopify and providers located outside your country so they can deliver and improve the Services. For more information, review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

International Processing

Our service providers and delivery partners may process information in countries other than the country where you live. Where required, recognized safeguards such as contractual protections are used for international transfers.

Retention

We retain personal information only for as long as reasonably necessary for the purposes described above, including order fulfillment, customer service, account administration, fraud prevention, recordkeeping, tax, dispute resolution, and other legal obligations. Retention periods vary according to the type of information and applicable requirements.

Your Privacy Rights

Depending on where you live, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent, and to opt out of certain targeted advertising, sale, or sharing activities. These rights may be subject to exceptions and identity verification. We will not discriminate against you for exercising a lawful privacy right.

To submit a request, email capricornusliving@gmail.com with “Privacy Request” in the subject line. Please describe the request and the email address associated with your account or order. You may also have the right to contact your local data-protection authority.

Marketing Choices

You can unsubscribe from promotional email by using the unsubscribe link in the message. Even after opting out of marketing, we may send non-promotional communications about orders, accounts, security, or policy changes.

Children’s Privacy

The Services are intended for adults and are not directed to children. We do not knowingly collect personal information from children below the age at which parental consent is required. A parent or guardian who believes a child provided information may contact us to request deletion.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, so absolute security cannot be guaranteed. Please do not send payment-card numbers or other highly sensitive information by email.

Third-Party Links

The Services may link to websites or platforms operated by third parties. Their privacy practices are governed by their own policies, and we are not responsible for those external services.

Changes to This Policy

We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The revised version will be posted on this page with an updated date, and additional notice will be provided where required.

Contact

For privacy questions or requests, email capricornusliving@gmail.com.